Privacy Policy

This Privacy Policy ("Policy") outlines how Appt Reminder ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") of our service, including our website and mobile application ("the Service"). By accessing or using the Service, you consent to the practices described in this Policy.

1. Information We Collect

We may collect and process the following types of personal information:
- Information you provide: When you sign up for an account or use certain features of the Service, we may collect personal information such as your name, email address, phone number, and other relevant details.
- Client Data: As part of the Service, you may provide us with information about your clients, including their names, contact information, and scheduled appointments.
- Usage Data: We may collect data on how you interact with the Service, including log data, device information, and actions taken within the platform.

2. How We Use Your Information

We use the personal information we collect for the following purposes:
- To provide the Service: We use your information to operate and maintain the Service, including sending text notifications to your clients as per your instructions.
- To communicate with you: We may use your email address or phone number to send you important updates, service notifications, or respond to your inquiries.
- To improve the Service: We analyze usage data to enhance the user experience, troubleshoot issues, and optimize the performance of the Service.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering the Service and performing necessary business functions (e.g., email providers, hosting services).

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy and comply with applicable laws and regulations.

5. Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to delete the data.

7. Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the revised Policy on the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the Appt Reminder Service, please contact us at [support@apptreminder.io].